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@@ -52,11 +52,14 @@ For each community on StackExchange a ``Meta'' page is offered where members of
Since the introduction of Web 2.0 and the subsquential spawning of platforms for social interaction, researchers started investigating the emerging online communities. The Social Sciences focus on the interactions of users on various platforms. Community knowledge platforms are of special intrest, for instance, StackExchange \cite{}, Quora \cite{}, Reddit \cite{lin2017better, chandrasekharan2017you}, Yahoo! Answers \cite{bian2008finding}, and Wikipedia \cite{yazdanian2019eliciting}. %TODO add refs Since the introduction of Web 2.0 and the subsquential spawning of platforms for social interaction, researchers started investigating the emerging online communities. The Social Sciences focus on the interactions of users on various platforms. Community knowledge platforms are of special intrest, for instance, StackExchange \cite{}, Quora \cite{}, Reddit \cite{lin2017better, chandrasekharan2017you}, Yahoo! Answers \cite{bian2008finding}, and Wikipedia \cite{yazdanian2019eliciting}. %TODO add refs
%TODO more text here %TODO more text here
% How Do Programmers Ask and Answer Questions on the Web? \cite{treude2011programmers} qa sites very effective at code review and conceptual questions
% The role of knowledge in software development \cite{robillard1999role} people have different areas of knowledge and expertise
All these communities differ in their usage. Wikipedia is a community driven knowledge repository where articles are created and edited collaboratively. Reddit represents a platform for social interaction. Quora, StackExchange and Yahoo! Answers are CQA platforms. On Quora and Yahoo! Answers users can ask any question reguarding any topics whereas on StackExchange users have to post their questions in the appropiate subcommunity, for instance StackOverflow or MathOverflow. All these communities differ in their usage. Wikipedia is a community driven knowledge repository where articles are created and edited collaboratively. Reddit represents a platform for social interaction. Quora, StackExchange and Yahoo! Answers are CQA platforms. On Quora and Yahoo! Answers users can ask any question reguarding any topics whereas on StackExchange users have to post their questions in the appropiate subcommunity, for instance StackOverflow or MathOverflow.
Despite the differences in purpose and manifestation of these communities they are social communities and they have to follow certian laws. Despite the differences in purpose and manifestation of these communities they are social communities and they have to follow certian laws.
In their book on ''Building successful online communities: Evidence-based social design`` \cite{kraut2012building} Kraut \etal lie out five equally important criteria online platforms have to fullfill in order to thrive. 1) When starting a community has to have a critical mass of users who create content. StackOverflow already had a critical mass of users from the begining due to StackOverflow team already being experts in the domain \cite{mamykina2011design} and the private beta \cite{atwood2008stack}. Both aspects ensured a strong community core early on. In their book on ''Building successful online communities: Evidence-based social design`` \cite{kraut2012building} Kraut \etal lie out five equally important criteria online platforms have to fullfill in order to thrive. 1) When starting a community has to have a critical mass of users who create content. StackOverflow already had a critical mass of users from the begining due to StackOverflow team already being experts in the domain \cite{mamykina2011design} and the private beta \cite{atwood2008stack}. Both aspects ensured a strong community core early on.
2) The platform must attract new users to grow as well as to replace leaving users. Depending on the type of the community new users should bring certain skills, for example, programming background in open source software, or extended knowledge on certain domains; or qualities, for example, a certain illness in medical communities. New users also bring the challenge of onboarding with them. They will not be familiar with all the rules and nuances of the community. %TODO add ref 2) The platform must attract new users to grow as well as to replace leaving users. Depending on the type of the community new users should bring certain skills, for example, programming background in open source software, or extended knowledge on certain domains; or qualities, for example, a certain illness in medical communities. New users also bring the challenge of onboarding with them. They will not be familiar with all the rules and nuances of the community. %TODO add ref
3) The platform should encourage users to commit to the community. Online communities are often based on voluntarity of their users, hence the platform has to ensure users are willing to stay. Most platforms do not have contracts with their users, so users should see benefits for staying with the community. 4) Contribution by users to the community should be encouraged. Content generation and engagment is the backbone of a online community. 5) The community needs regulation to sustain the community. Not every user in a community is interested in the well being of the community. Therefore, every community has to deal with trolls, and inappropiate or even destructive behavior. Rules need to be established and enforced to limit and mitigate the damage malicous users cause. 3) The platform should encourage users to commit to the community. Online communities are often based on voluntarity of their users \cite{ipeirotis2014quizz}, hence the platform has to ensure users are willing to stay. Most platforms do not have contracts with their users, so users should see benefits for staying with the community. 4) Contribution by users to the community should be encouraged. Content generation and engagment is the backbone of a online community. 5) The community needs regulation to sustain the community. Not every user in a community is interested in the well being of the community. Therefore, every community has to deal with trolls, and inappropiate or even destructive behavior. Rules need to be established and enforced to limit and mitigate the damage malicous users cause.
%new structure: %new structure:
% list community knowledge platforms % list community knowledge platforms
@@ -159,8 +162,8 @@ Quality also depends on on the type of the platform. \cite{lin2017better} showed
% other % other
% Discovering Value from Community Activity on Focused Question Answering Sites: A Case Study of Stack Overflow \cite{anderson2012discovering} accepted answer strongly depends on when answers arrive, considered not only the question and accepted answer but the set of answers to a question % Discovering Value from Community Activity on Focused Question Answering Sites: A Case Study of Stack Overflow \cite{anderson2012discovering} accepted answer strongly depends on when answers arrive, considered not only the question and accepted answer but the set of answers to a question
% Quizz: Targeted Crowdsourcing with a Billion (Potential) Users \cite{ipeirotis2014quizz} many online comunities based on volutarty of users not paid workers % DONE Quizz: Targeted Crowdsourcing with a Billion (Potential) Users \cite{ipeirotis2014quizz} many online comunities based on volutarty of users not paid workers
% Design Lessons from the Fastest Q&A Site in the West \cite{mamykina2011design} understanding SO success, 1) productive competition (gamification reputation), 2) founders were already experts on site the created (ensured success early on, founders involved in community not external), 3) meta page for discussion and voting on features (same mechanics as on SO page) % DONE Design Lessons from the Fastest Q&A Site in the West \cite{mamykina2011design} understanding SO success, 1) productive competition (gamification reputation), 2) founders were already experts on site the created (ensured success early on, founders involved in community not external), 3) meta page for discussion and voting on features (same mechanics as on SO page)
% How Do Programmers Ask and Answer Questions on the Web? \cite{treude2011programmers} qa sites very effective at code review and conceptual questions % How Do Programmers Ask and Answer Questions on the Web? \cite{treude2011programmers} qa sites very effective at code review and conceptual questions
% The role of knowledge in software development \cite{robillard1999role} people have different areas of knowledge and expertise % The role of knowledge in software development \cite{robillard1999role} people have different areas of knowledge and expertise
% Finding the Right Facts in the Crowd: Factoid Question Answering over Social Media \cite{bian2008finding}, about Yahoo! Answers, finding factual answers by using available data on user interaction % Finding the Right Facts in the Crowd: Factoid Question Answering over Social Media \cite{bian2008finding}, about Yahoo! Answers, finding factual answers by using available data on user interaction