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@@ -37,16 +37,11 @@ StackExchange is continually working on improving their platform. Their team imp
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The \emph{Mentorship Research Project} was a research project to improve the onboarding process of new users. In the study new users who created their first question had the option the let their question be reviewed by a mentor (a user familiar with the community). The mentor world reviw the question and suggest changes to the question, for instance, more context to the question. The user would then adjust their question and post it in the community. The result of the suty was that mentored questions were received segnificantly better than non-mentored questions. Although, this is just a research project, StackExchange could create some automated system to help new users during their onboarding phase.
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In August of 2018, the StackExchange team introduced a small change that may have had a huge impact on the platform. They added a new feature to visibly highlight questions from new contributors, as part of their effort to make the site more welcoming for new users\footnote{\url{https://meta.stackexchange.com/questions/314287/come-take-a-look-at-our-new-contributor-indicator}}. Specifically, members who want to answer a question created by a new contributor are shown a notification in the answer box that this question is from a new contributor. The StackExchange team hopes that this little change encourages members to be more friendly and forgiving toward new users.
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% write about the change investigated
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% stackexchange new contriutor post: https://meta.stackexchange.com/questions/314287/come-take-a-look-at-our-new-contributor-indicator?cb=1
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% what did change intend?
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This thesis evaluates whether this change has a real impact on the community and if so how the community reacts. For this analysis, this thesis uses a 2-step approach:
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\begin{enumerate}
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\item Gather data:
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@@ -58,7 +53,7 @@ This thesis evaluates whether this change has a real impact on the community and
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\item Perform an \emph{Interrupted Time Series} (ITS) analysis on the gathered data
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\end{enumerate}
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This thesis utilizes Vader \cite{hutto2014vader}, a sentiment analysis tool, to measure the sentiments of the answers submitted to questions of new contributors. The ITS analysis evaluates whether the change achieved its purpose of making the platform more welcoming.
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Higher sentiment values, higher vote scores, and higher question count indicate better community interactions and welcomingness towards new contributors. Also, when new contributors have a good experience with their first question, they are more likely to post further questions.
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Higher sentiment values, higher vote scores, and higher question count indicate more friendly community interactions and welcomingness towards new contributors. Also, when new contributors have a good experience with their first question, they are more likely to post further questions.
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% how is change investigated by this thesis
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% vader library
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